[NetBehaviour] anyone else out there with Ultrahosting?

Thomas Asmuth thomas.asmuth at gmail.com
Tue Aug 14 13:35:07 CEST 2018


Ouch! That sounds bad; you must be frustrated. I hope it works out. I
favorably recommend Blue Host.

On Tue, Aug 14, 2018 at 4:38 AM, helen varley jamieson <
helen at creative-catalyst.com> wrote:

> hi,
>
> is there anyone else on this list who has sites hosted at the canadian
> company ultrahosting? i have my sites there because way back in 2002 i
> signed up for a rhizome fundraiser, where they partnered with a company
> called broadspire to provide web hosting for artists & rhizome got a small
> cut from every customer. over the years broadspire got bought out or merged
> a couple of times & at some point turning into ultrahosting.
>
> since last wednesday my sites have vanished from the web - i can still see
> the files via ftp, & email is working, but my sites are offline & i can't
> access the plesk control panel or mysql. i raised a support ticket & got
> the automated reply, but nothing further. in the past they have been pretty
> good at responding within a few hours - now it's almost a week.
>
> i called the company a couple of times on friday & sat on hold for ages
> then left a message. no-one has called back. i've hunted on their website
> for other contact details & emailed sales & careers, but no response. the
> website has no notice of any major problem. i followed links to their
> twitter & fb accounts & found these defunct. the blog on their website
> isn't working & some of the contact forms fail. it's all a bit mysterious &
> suspicious!
>
> so, while i set about finding a new hosting company (any recommendations?)
> i just wondered if anyone else on this list is also with ultrahosting &
> perhaps having similar problems?
>
> h : /
> --
>
> helen varley jamieson
>
> helen at creative-catalyst.com
> http://www.creative-catalyst.com
> http://www.upstage.org.nz
>
> _______________________________________________
> NetBehaviour mailing list
> NetBehaviour at lists.netbehaviour.org
> https://lists.netbehaviour.org/mailman/listinfo/netbehaviour
>
>


-- 
*Thomas Asmuth*
Associate Professor, Digital/New Media
Director, Bachelor of Fine Arts Program

11000 University Parkway
Bldg. 82 / Rm. 267
Pensacola FL 32514

email:
tasmuth at uwf.edu
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